UPVC Renovations

Industry Real Estate
Employees 20+
Website www.upvcrenovations.co.uk

I would highly recommend this partner, they work fast with great communicaঞon and very professional.

Easy to work with and nothing ever seemed to be a problem. Thank you!

Cris De Sousa

Managing Director

One of the Northwest’s powerhouses for UPVC renovations

50%



increase in lead response time.

4 hours



saved a week in lead distribution

30%



increase in lead conversion growth through lead scoring and prioritisation.

80%



improvement on quote generation, from 20 minutes to 4 minutes.
CloudPlease helped UPVC Renovations automate their sales operations with Salesforce, which enabled them to double their sales team in the first month and be able to positively respond to a significant increase in new sales opportunities.
1

Here's what we did and how we did it

Key Challenges

  • Reporting on sales performance in-line with business targets

  • Lead distribution and qualification

  • Tracking sales commissions with a complex commission structure 

  • Disconnect between sales and customer support  

Solution

  • Sales Cloud (Enterprise)

  • CloudPlease managed services

Prime Advantages

  • Accurate reporting at all levels

  • Clear distinction between sales and support roles

  • Rapid quote generation

  • Ability to apply referrals and discounts to customers

  • Marketing integration with social channels

Business Impact

  • Improved customer loyalty

  • Unified view of customer data

  • Increase businesses ability to scale

The Result

By clearly defining and implemenঞng the correct stages, checks, approvals and reports needed in Salesforce to support each area of the business, CloudPlease were able to directly impact sales conversions for UPVC Renovaঞons and drive early return on investment.