About the Company:

The Maintenance Network is one of three associated companies that offer a full facilities management service in cleaning, building maintenance and flooring solutions.

The Challenge:

  • Long response times to manage the high volume of business interest
  • Difficulty with scheduling work and contractor assignments
  • Complicated commission structure meant that quoting was proving difficult and inaccurate

The Solution:

  • Complex Sales Cloud configuration to support work order management
  • Custom development to automatically calculate commission for deals
  • Role hierarchy setup along with User profiles and permissions

The Results:

  • Automatic generation of job details for workers removing paper based tracking
  • Single calendar view for managing current job schedules
  • Time saved on new quotes by automatically calculating commissions
  • Approvals for discounted quotes
Call us on+44 (0) 208 144 0354